Please read these terms and conditions carefully before ordering any products from our site.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Shavelikeaman collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not hold any credit card details for any customer.
By placing an order through our site you are legally capable of entering into binding contracts and you must be at least 18 years old.
After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched. The contract between us will only be formed when We send you the Dispatch Confirmation. We will not process your order until payment has been received in full. If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. We are entitled to refuse any order made by you for any reason. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit used to make your request and that there are sufficient funds to cover the cost of the goods and services. Prices advertised on the Website include VAT but excludes delivery charges. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation. Delivery charges are shown separately when ordering and must also be paid in advance. Prices are subject to change without notice but changes will not affect orders which We have already accepted.
We accept payment with VISA, MASTERCARD and PAYPAL.
Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products. Any goods found to be faulty upon arrival should be notified to us via email within three days of receipt. When we have acknowledged the intent to return, goods must be returned for refund at our address. We will also refund any postage costs incurred. Goods once dispatched may not be returned unless prior agreement has been made by the Company. Goods returned without agreement are liable to be refused and returned to the buyer. If there is any dispute as to fault origination the decision shall be at the discretion of the manufacturers of the product.
BECAUSE OF THE NATURE OF OUR PRODUCTS, ALL SALES ARE FINAL IF THERE IS NO MANUFACTURER DEFECT
If a defect is discovered within the first 14 days, we will be happy to replace or exchange the item.
If you order Products from our site for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control.
Orders for some countries outside the EU may be delayed, blocked or cancelled.
Nothing in this contract shall exclude or limit your statutory rights.